Baker publishing group
I KORTHET: Discover the power of hospitality in church and business to turn first-time guests into loyal visitors.
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THE KEY TO growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence--stirring worship time, inspiring sermons, a good coffee blend in the foyer--what our guests really want when they come to our churches is to feel welcome, comfortable, and understood.Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.
Bindning: Pocket. 8:o (144x219 mm) År: 2018. Omfång: 192 s. ISBN: 9780801075780. Språk: Engelska
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Författare: Malm, Jonathan
Titel: Come back effect
Undertitel: How hospitality can compel your churchs guests to return
Förlag: Baker publishing group
Genre: Religion
Artikelnr: 18842244